Admin Support - Part Time
About the Role
This is a varied and hands-on role suited to someone who enjoys working in a small team environment. You will be the first point of contact for clients and will ensure the smooth running of front desk and administrative functions.
You will support our practitioners by coordinating appointments, maintaining accurate records, and assisting with general office administration.
Key Responsibilities
Client & Front Desk Support
Welcoming clients and managing reception duties
Answering phone calls and responding to email enquiries
Booking, confirming, and rescheduling appointments
Managing client records with accuracy and confidentiality
Administrative Support
Processing invoices, payments, and Medicare/private health claims (if applicable)
Maintaining electronic filing and practice management systems
Preparing basic reports and documentation
Ordering office and clinical supplies
Clinic Operations
Supporting clinicians with scheduling and administrative needs
Maintaining a clean, organised reception and waiting area
Assisting with onboarding documentation for new clients
Contributing to the development of efficient clinic processes as we grow
This is a part-time role beginning at 15 hours per week with future growth.
Our Requirements
3+ years experience in client facing administration support (Allied health or Medical experience preferred).
Strong organisational and time-management skills
Excellent communication and interpersonal skills
High level of professionalism and confidentiality
Strong attention to detail and accuracy
Confident using Apple Inc. and Google Suite
Ability to work independently in a small team environment
Confidentiality and confidence in all dealings with client information, bookings and payments.
About Us
We do things differently here. Established in 2022, Foot and Ankle was built with a singular, obsessed focus: delivering the highest quality care for the lower limb. We aren't a general Podiatry clinic. We focus exclusively on foot and ankle pain and injury. No nail or skin care—just pure musculoskeletal rehabilitation and performance.
Our Mission
Helping people get back to their life by delivering the highest quality of care for the lower limb.
The Foot and Ankle Way: How We Work
Our clinical success is built on a four-step framework that ensures we can constantly achieve our mission.
We Get To Know You: We understand the problem, client goals and the impact the problem is having on their life.
We Assess You: We understand the symptoms, use appropriate testing to create a clear diagnosis.
We Build A Plan For You: We create a clear, progressed treatment plan based on client goals.
We Follow Up: We help support the client accountable to their treatment
Our Values
These aren't just words on a wall; they dictate how we treat our clients and each other:
Do the right thing: Integrity is our baseline. We prioritise the client’s long-term health over short-term wins.
Give first, without expectation: We lead with generosity, whether it’s sharing knowledge with a colleague or going the extra mile for a client.
Apply Now
If you're interested in working with us, complete the form with a few details about yourself. We will be in touch for more details.